How to Reach Us
Our primary office sits at 14 Rwenzori Road in Kasese — a short walk from the town centre, with the Rwenzori range visible on clear mornings. We work Monday to Friday from 08:00 to 17:00 EAT and Saturday from 09:00 to 13:00. For most technical queries, email at [email protected] gets a same-business-day response. For urgent production issues on Enterprise plans, use the dedicated support line listed in your account portal — that line is monitored outside business hours. We hold open office hours every Wednesday afternoon between 14:00 and 16:00 for any founder or developer who wants to walk in and talk through an integration challenge without a scheduled appointment.